The 17" China International Trade Fair for Technical Textiles and Nonwovens (CINTE24) has unprecedented scale, with an exhibition area of 38,000 square meters, attracting more than 400 companies from China, Belgium, France, Germany, Italy, Japan, South Korea, Saudi Arabia, Switzerland, the United States, Vietnam, and other countries and regions. The exhibition, themed "Green, Intelligent, Integration," fully demonstrates the development trends and innovative achievements of the industrial textiles industry.
As an important member of the European exhibition area, IBENA shines alongside many European companies at CINTE24. Established in 1926, IBENA has a long history of nearly a century and a profound foundation in textile technology. The European exhibition area gathers many enterprises with high technological content, and IBENA occupies an important position in the exhibition area with its excellent quality and innovative products. The products brought by IBENA cover multiple fields, and the protective fabrics are in a leading position in the international textile industry, providing international-level protection for special industries such as the military, police, fire, and industry.
The innovative exhibits displayed by IBENA at CINTE24 have attracted much attention and have been visited and inspected by many industry leaders and professionals. Representatives from the German Consulate have highly praised IBENA's products, considering IBENA, as a German company, to demonstrate excellent innovation and quality in the field of industrial textiles. Sun Ruizhe, President of the China National Textile and Apparel Council, Secretary-General Xia Lingmin, Vice Presidents Xu Yingxin, Li Lingshen, Liang Pengcheng, Academician Sun Jinliang of the Chinese Academy of Engineering, Li Gui Mei, President of the China Industrial Textiles Association, Wen Ting, Managing Director of Messe Frankfurt (HK) Ltd., and leaders of related units of China Textile Federation showed great interest and high praise for the protective fabrics and industrial protection products displayed by IBENA when visiting its booth.
For the visit of old customers, IBENA's staff warmly welcome them, proactively invite them to sit for a few minutes, inquire about the old customers' use of the products, and care about their business. At the same time, they recommend the company's new products to old customers, answer the questions raised by old customers in detail and seriously, help old customers more, and further strengthen communication and exchange emotions.
IBENA's staff also focus on the content that customers care about. For valuable new customers, they start from the customer's needs instead of blindly introducing products. Before quoting, they first understand the customer's approximate demand and whether there are any other special requirements. If the demand is too large, they can delay quoting and give a price after detailed calculation after the meeting. When facing new customers, they win customer trust and increase the possibility of further communication through customer cases and certificates. When communicating with customers about delivery times, they reasonably assess their own strength and do not make promises beyond their capabilities. They analyze the pros and cons of different payment methods for customers, striving for a win-win situation.
IBENA demonstrated professional qualities and efficient communication skills at the exhibition, providing intimate services for old customers and valuable information for new customers, shining uniquely at CINTE24.